Contact Trident Student Support

When submitting a helpdesk ticket, please provide as much detail about the error you are experiencing so that we may troubleshoot the issue further. Here are a few things to always provide when submitting a helpdesk ticket:

>> Your Full Name
>> Your Student ID Number (if available) or the last four digits of your Social Security Number
>> Course Number and Term
>> Provide the specific page(s) and/or URL web addresses where you are experiencing errors
>> Library Issues? Please be sure to specify if you are accessing the information from a home or work computer.
>> Attach any error messages you receive by clicking on the Browse button.

 IT Support > Open a Helpdesk Ticket

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First Name *: Contact me by:    
Last Name *: Email *:
Student ID #:
(if available)
OR last 4 digits of SSN#

Please enter a detailed description of the issue (including any error messages) in the box below *:

(Only .DOC, .DOCX, .XLS, .XLSX, .JPG, .PNG, .GIF and .ZIP file types are allowed, and the max filesize is 1MB.)

By completing these optional fields, you help us to better route your issue:
Check if applicable:
I am unable to log in.
I am unable to submit my assignment(s) or join discussions.
Inactive links in course.
Course #: (if applicable)